According to the regulations stipulated in “Personal Information Protection Act” and “The Freedom of Government Information Act”, the insurance data of the insured person could only be inquired by the insured person or the insured unit he/she belongs (Except for the insured person who retires at the defined retirement age, insured unit could only inquire the insured person’s data with the unit). The method for inquiring personal insurance data as following:
I. Inquires via Labor Protection Card through Automatic Teller Machines (ATMs):
Insured person could bring his/her national identification card and the original copy of other ID that could prove his/her identity (such as driver’s license or health insurance IC card) to the financial institutions that cooperate with the Bureau of Labor Insurance(Taiwan Land Bank, E.SUN Bank ,Taipei Fubon Bank, Taishin International Bank, First Bank) to apply for Labor Protection Card. Starting from July 1, 2006, the insured person could inquire and print the latest 6 labor insurance records (including insurance enrollment, withdrawal and insurance salary adjustment) through the Automatic Teller Machines (ATMs) of the issuing banks)；furthermore, starting from March 1, 2010, one could inquire his/her total labor insurance seniority. (For those who have already applied for Labor Protection Card, they should sign written agreement with the original card issuing bank or select the agreed items through the ATMs of the card issuing bank to complete the contract switch procedure and agree that the Bureau could offer labor insurance data to the card issuing bank, then they could inquire their insurance data through the ATMs of the card issuing banks.)
II. Inquire with Chunghwa Post ATM Card through its physical ATM machines:
If the insured is a holder of the Chunghwa Post ATM card, he/she may apply for the service by visiting the Chunghwa Post offices around the country, bringing in person his/her ID card, passbook, specimen chop and ATM card (including IC debit cards and VISA debit cards). He/she should in the meantime issue a letter of consent authorizing the BLI to provide relevant labor insurance information to Chunghwa Post for inquiry/printing by the insured only. On completing the procedures, the insured may inquire through the physical ATM machines of Chunghwa Post Co. and print out the information, including the insured period and the latest six labor insurance transaction records based on the date of change (including enrollment, withdrawal and adjustment of insured salary).
III. Inquire through Internet:
- Inquiries through the BLI’s e-Service System:The insured person may visit the BLI’s global website and log onto the “Online Applications/Application and Inquiry System for Individuals”to check his/her years of insurance coverage and detailed insurance information, using the following methods:
a. Citizen Digital Certificate (Card-reader is required).
b. Virtual Labor Insurance Certificate: Inquiries can be made through a Virtual Labor Insurance Certificate, which can be acquired by filing an application through a citizen digital certificate.
c. A combination of NHI card number and household registry number (No card-reader is required.)
d. Authentication through a Mobile Phone: Citizens of the country may access to the inquiry system after successful authentication through a monthly-payment mobile phone.
- Inquire through Labor Protection Card:If an insured person owns a Labor Protection Card issued by financial institutions cooperated with the Bureau of Labor Insurance, he/she could access the ATM websites of the card issuing banks and then connect to the BLI’s e-Service System after his/her identity is verified by the card issuing banks to inquire personal insurance seniority and detailed insurance data. 〔more information〕
IV. Inquire Over-the-Counter:
- Insured person inquire personally:
Insured person should bring IDs that bearing personal picture (national identification card, driver’s license, passport, or health insurance IC card) to the local offices of the Bureau then he/she could obtain labor insurance data right away (including detail insurance enrollment, and withdrawal data, insurance salary adjustment data and the labor insurance seniority counted to the inquiring date).
- Inquire through authorizing others:
The person authorized by the insured person should prepare a Power of Attorney (written with reasons for authorization, range of authorization, and names, ID numbers, birthday, household registration address and contact numbers of the authorizer and trustee) and bring the original copies of both sides’ National Identification Cards (for identity verification) and photocopies of the National Identification Cards (for keeping as reference) and seals to apply for inquiring the insurance data.
V. Inquire via a written inquiry:
If an insured person wants to inquire his/her insurance data with a written inquiry, please clearly identify his/her name, birthday and number of National Identification Card and enclose the photocopy of the front and back sides of the National Identification Card. After the Bureau of Labor Insurance verifies the written inquiry, the labor insurance data is then printed (including detailed insurance enrollment, withdrawal, insurance salary adjustment date, and total labor insurance coverage seniority) and mailed to the household registration address recorded on the National Identification Cards.