Your browser does not support JavaScript. Please open your JavaScript console if the webpage does not function normally
Please press Ctrl + P to print
For IE6 users, please press ALT + V → X → (G) Largest (L) Large (M) Medium (S) Small (A) Smallest to choose the font size.
For IE7(above)/Firefox users, please press Ctrl + (+) enlarge / (-)reduce to change the font size.

Contact Us

E-mail processing flowchart

When an E-mail arrives, Documentation Section will first receive it, and print the message of the E-mail, paste barcode on the printout for further control. Then distribute it to related office, where the answer is to be drafted or to be transferred, or its request is to be approved or disapproved before it is returned back to the Documentation Section, where the E-mail will be answered, and then put on file.


  • All E-mails are to be treated as Urgent Case, and need to be answered within 3 days.
  • Please leave us with your telephone number through which we could reach you in daytime,and we will be at your service as soon as possible.
Regenerate Voice play

Click the Play Audio link and listen to the Captcha

Last Update:2019-02-22