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Public Service

4. Online Application Procedure Q&A

Q1: When did the Early Reemployment Incentives Online Application become available?
A1: The service went online on January 27, 2015. (Available only in Chinese version website)

Q2 How may I apply for Early Reemployment Incentives online?
A2: Please go to the Bureau of Labor Insurance Global Information Website (http://www.bli.gov.tw) and choose "Personal Inquiries" under the "Online Applications" section of the Online e-Service Portal. Please insert your Citizen Digital Certificate issued by the Ministry of the Interior into the card reader and enter your pin code, National ID No., and date of birth. After you have logged into the system, select "Early Reemployment Incentives Applications" under the "Applications" section and begin entering your application information.

Q3: After successfully completing the Early Reemployment Incentives Online Application, do I need to print out bankbook to the Bureau of Labor Insurance by mail?
A3: No, you do not need to do so.

Q4: How will insured individuals who utilize the Early Reemployment Incentive Online Application know if their applications have been successfully submitted?
A4: After insured individuals have entered all the required information and selected "Confirm", the system will notify the applicant of the submission with the message "Application Successful" and generate an application acceptance number. This means that the application has been successfully submitted.

Q5: If insured individuals discover that they have entered the wrong information (such as address, account number, etc.) after they have successfully completed the Early Reemployment Incentives Online Application, how can they correct their applications?
A5:
1. If errors are discovered on the same day of the application, individuals may access the online application website again, select "Edit" on the information inquiry page, log into the system and edit the application.
2. If errors are discovered after the date of application, the case will have entered the review process. To make corrections, please call the processing officer of the Unemployment Benefits Section, Ordinary Accident Benefits Payment Division, Bureau of Labor Insurance at (02)23961266 Ext. 2862 during daytime office hours, 8:30-17:30.

Q6: Are insured individuals who do not have personal accounts at financial institutions or whose accounts have been suspended or seized eligible for Early Reemployment Incentives Online Applications?
A6: No, they may not. The Bureau now provides insurance benefits using only secure, expedient methods through financial institution bank transfers. Benefits are paid out directly to financial institution or postal accounts designated by applicants. All applicants who apply for Early Reemployment Incentives online will be asked to provide financial institution account information. Those who do not enter the required account information will not be able to complete the application. If the insured is unable to receive benefits via financial institution or postal accounts due to a variety of reasons, please submit a paper application and supplementary proof of documentation to the Bureau instead.

Q7: Will Early Reemployment Incentives Online Applications be processed faster than paper applications?
A7: After your Early Reemployment Incentives Online Application has been successfully submitted, the system will immediately generate an application acceptance number. Related application forms and documentation will be printed on the following day and submitted to the Unemployment Benefits Section for application review. Compared to ordinary paper applications that must be submitted by mail, distributed and delivered by the post office then accepted and digitally processed by the Bureau and submitted to the Unemployment Benefits Section for review, the online application procedure is faster by approximately 3 to 5 business days. (Applications that require supplementary documentation or verification will entail additional time for processing and review.)

Q8: Does the Early Reemployment Incentives Online Application procedure guarantee information security?
A8: The Labor Insurance Bureau official website is protected by the SSL encrypted information transmission mechanism, the personal information of all insured individuals are encrypted and stored.

Q9: If insured individuals utilize the Labor Insurance Early Reemployment Incentives Online Application service but are unable to log into the system, enter their application data, or encounter other technical issues, how may they seek assistance?
A9: Please call the Unemployment Benefits Section at (02)23961266 Ext. 1390 or 1393 during daytime office hours (8:30-17:30).
 

Last Update:2019-10-21
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