2. When using the "One-Stop Online Company/Business Registration System," what are the procedures related to the labor insurance system?
- For a newly established company/business entity that has hired employees, how should it use the One-Stop Online Company/Business Registration System to complete the labor insurance enrollment procedures?
Answer: Log-in to the "One-Stop Online Company/Business Registration System" (For log-in instructions, please review the "Operational Procedures" on the website.) Please select the one-stop service item required. If you have not yet completed the Company/Business Registration procedures, you may click on "Company/Business Registration" and "Labor (Employment, Labor Occupational Accident) Insurance/Labor Pension Enrollment Application" simultaneously. If you have already completed the company/business registration procedures, you may click directly on the "Labor (Employment, Labor Occupational Accident) Insurance/Labor Pension Enrollment Application" service link. In both cases, you need to upload all application information using the responsible person Natural Person ID Certificate or Business Certificate. If you have not yet applied for responsible person Natural Person ID Certificate or Business Certificate and therefore cannot use such certificate to upload data, please mail the photocopy of the responsible person's ID card (both sides) as well as other application documents to the Bureau of Labor Insurance to complete the enrollment procedures.
- If we use the One-Stop Online Company/Business Registration System for labor insurance enrollment, which methods are available for us to send the application information to the Bureau of Labor Insurance for review?
Answer: There are two methods as follows:
(1) Via post: Print out the Labor (Employment, Labor Occupational Accident) Insurance/Labor Pension Enrollment Application Form and Insurance Coverage Application Form via the "Form Downloading" function. These forms should be affixed with the company's seal and the personal seal of the responsible person, and be mailed to the Bureau of Labor Insurance (Mailing Address: No. 4, Section 1, Roosevelt Road, Taipei 100232) along with the photocopy of the responsible person's ID card (both sides). The Bureau shall review the documents and send an official letter to you to notify you of the review results.
(2) Upload using ID certificates: If you wish to apply for both Company/Business Registration and Labor (Employment, Labor Occupational Accident) Insurance/Labor Pension Enrollment Application, you can use the responsible person's Natural Person ID Certificate to upload the application information for the Bureau of Labor Insurance to review. You do not need to download, print, and send the application form to the Bureau. If you have already completed the company/business registration procedures, you may click directly on the "Labor (Employment, Labor Occupational Accident) Insurance/Labor Pension Enrollment Application" service link. Similarly, you can upload all application information using the Business Certificate and responsible person Natural Person ID Certificate.
- Is there a deadline for submitting the application information to the Bureau of Labor Insurance?
Answer: Yes, there is. The above documents should be submitted by mail or uploaded through the online system to the Bureau of Labor Insurance within 10 days from the next day after completing the online application (approval for registration) through the One-Stop Online Company/Business Registration System. The insurance coverage shall become effective on the date of application (approval) if the applicant has mailed/uploaded the information within the deadline, or on the next day of the application information mailed/uploaded after the deadline. The insurance coverage shall not be valid if the applicant fails to mail/upload the application information.
- How do we check the progress of the case after we have completed the enrollment procedures through the One-Stop Online Company/Business Registration System?
Answer: Once you have confirmed all the application information through the One-Stop Online Company/Business Registration System, you may access the query function of the system by inputting your "One-Stop e-Case Number" to check the progress of the application. Alternatively, you may call the Bureau's designated service line for new applications: 02-2396-1266 ext. 2454.
- What are the benefits of using the One-Stop Online Company/Business Registration System for labor insurance enrollment?
Answer: If the business entity has hired employees at the time of establishment, they can simultaneously apply for company/business registration and Labor (Employment, Labor Occupational Accident) Insurance/Labor Pension Enrollment through the One-Stop Online Company/Business Registration System. This allows them to apply for insurance coverage for their employees at the same time, providing better protection to both the employers and the employees. Although the applicants are still required to submit the written documents afterwards, this approach enables the Bureau to review the documents in advance when they are transmitted through the online system in real-time. Furthermore, if the responsible person of the business entity applies for enrollment in person, the responsible person may directly upload the electronic file via the online system, using his/her Natural Person ID Certificate. It is not necessary for the applicant to send the documents in person or via registered mail. This is a fast and convenient process, which saves postage and transportation expenses.
- The company is newly established and is operated solely by the responsible person. Can we use the One-Stop Online Company/Business Registration System to complete the labor insurance enrollment procedures?
Answer: No, they may not. If you are the responsible person of the company/business entity and have not yet hired any employees, according to the law you are not eligible to enroll as an insured unit for Labor (Employment, Labor Occupational Accident) Insurance/Labor Pension systems. Please apply for Labor (Employment, Labor Occupational Accident) Insurance/Labor Pension Enrollment when the company has hired employees in the future.
- If a company or a business entity has already enrolled as an insured unit in the Labor (Employment, Labor Occupational Accident) Insurance/Labor Pension System, can they use the One-Stop Online Company/Business Registration System to process the labor insurance enrollment/withdrawal for their employees?
Answer: No, they may not. At present, the One-Stop Online Company/Business Registration System is only offered to companies/business entities that have not yet enrolled as an insured unit in the Labor (Employment, Labor Occupational Accident) Insurance or Labor Pension System. They can use the system to complete the enrollment procedures and apply for insurance coverage for their employees. If your company has already enrolled as an insured unit of the labor (employment) insurance and labor pension system, please use the online system provided by the Bureau of Labor Insurance to process all the enrollment, withdrawal, salary adjustment and query procedures.(Application procedure website)