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Public Service

6. How do you apply for reissuance of lost payment receipts?

The Bureau of Labor Insurance offers the following channels for insured units who lost their payment receipts to apply for reissuance:

  1. Via telephone: Insured units can call the Bureau (tel: +886-2-2396-1266 ext. 3111) to apply for the reissuance of 12 months (including) payment receipts of the most recent 5 yeas.
  2. In writing: If the insured unit wishes to apply for payment receipts more than 12 months, the insured unit is requested to submit a written application to the Bureau of Labor Insurance by completing the payment proof application form, stamping the completed form with the seals of the insured unit and person in charge, and then sending it to the Bureau for processing.
     
  3. Online application: If the insured unit has registered with the Bureau to use Internet services, the unit may enquire and print the most recent 60 months payment proof via our e-service system.
     
  4. Over the counter application at local offices: Insured units may apply for reissuance over the counter by bringing their seal, the seal of the person in charge, and the ID card and seal of the collector to the Bureau's local offices.
     
  5. Online reservation for collection: Insured units (not limited to those who have registered with the Bureau to use internet application) can visit the Bureau's website and click on the "Online Collection" under the e-desk options (under "Quick Service" on the left of the webpage). Through the e-desk services, insured units can schedule a time to collect their payment proof at the local offices. Please bring the insured unit's seal, the seal of the person in charge, and the ID card and seal of the collector when collecting the payment proof.
Last Update:2021-07-27
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