1. How do I know that my employer contribute labor pension on time? How can I inquire about the current balance of my individual pension account?
- The amount of contribution made by the employer shall be notified monthly in writing to the workers (or noted in payroll or electronic data transmission). So you will be informed of the contribution situation monthly. In addition, you may access contribution situation of your individual account through various ways provided by BLI, and verify whether your employer contributes labor pension on time.
- (1) Using the Citizen Digital Certificate on the Bureau of Labor Insurance’s website:
The worker must first apply for and obtain a Citizen Digital Certificate in person at his or her local household registration office. Then use the Citizen Digital Certificate to login to the Bureau of Labor Insurance online service website (https://edesk.bli.gov.tw/na/); follow the route "Labor Pension Personal Account Inquiry and Calculation”/ “Labor Pension Personal Account Inquiry”/ “Personal Internet Reporting and Inquiry operation login”, then key in password, date of birth and national ID card number and click “Labor Pension Personal Account Information”. After authentication, the worker may access and print personal account information and pension cumulative amount.
(2) Contacting the Bureau of Labor Insurance and its local offices personally:
The worker should bring the original of his or her national ID card or other forms of identification with photo which are adequate to prove his or her identity (e.g., driver’s license, National Health Insurance card, passport or resident permit) and visit the head office or a local office of the Bureau of Labor Insurance. Upon verification of the applicant’s identity, personnel of the Bureau of Labor Insurance will then print a copy of the worker’s pension account balance information.
(3) Using the “Labor Protection Card” at an ATM owned by the card-issuing bank:
The worker must first apply for and obtain the Labor Protection Card from one of the 5 financial institutions designated by the Bureau of Labor Insurance (Land Bank, E.Sun Bank , Taipei Fubon Bank, Taishin International Bank and First Bank). The worker may insert the Labor Protection Card into an ATM owned by the card-issuing bank and check about the 6 most recent transactions and the account balance.
(4) Using Post Office ATM Cards to inquire the Individual Labor Pension Account:
The worker holding Chunghwa Post ATM cards may go to any post office branch to sign a letter of consent authorizing the Bureau to send their personal information to Chunghwa Post Co., Ltd. Then the cardholders may conduct inquiries and print services about the 6 most recent transactions and the account balance through any post office ATM.